Case Study

Prontaprint's Website with SharePoint 2007

 It was a pleasure to work with Black Marble. It listened to our requirements, understood our needs, and ultimately delivered a solution that exceeded our expectations

Keith Davidson, Marketing Director at Prontaprint 

The Customer – Prontaprint is one of the leading companies in the UK print industry; it provides design, print, display, direct mail, and document finishing services to customers such as Hush Puppies, British Airways, and Dixons. Established in 1971, the £50 million company operates a network of 175 franchised digital print centres across the U.K. and Ireland—many with an annual turnover of over £1 million.

The Business Need

Prontaprint, wanted a single external website for their business to replace the existing disparate franchise centre Web sites, as well as a central location where franchisee staff can go to share business information.

The Solution

Through recommendation, they approached Microsoft Gold Partner and SharePoint experts Black Marble to deliver a solution based on Microsoft Office SharePoint 2007 (MOSS); a comprehensive solution comprising an extranet site for customers and an intranet site for franchisees.

The Public-Facing Website

The MOSS extranet provides a public-facing website with links to local Prontaprint centre micro sites on the main Prontaprint Web site. Once registered, customers can send queries, place a printing order by uploading document artworks, and proof documents designed for them by Prontaprint.

The Portal features all the know-how of the business for all the key departments. Online discussion boards help share advice on best practices and day-to-day operational issues, and franchisees and centre staff have access to the site 24/7.

The Design

 Office SharePoint Server 2007 has given us a flexible Web environment on which the company can build a strong and productive relationship with its customers and provide more support and business value to franchisees.

Keith Davidson, Marketing Director at Prontaprint
 

Fusion Creative Services, a long-standing Prontaprint design agency, developed the ‘look and feel’ for the web solution based on a brand identity created by The Partners. Black Marble took these designs and implemented them throughout the MOSS portal and website, ensuring a unique finish, and proving that MOSS web solutions can be stylish.

The Technology

The system runs on Windows Server 2003 Enterprise Edition operating system and Microsoft SQL Server 2005 Standard Edition data management software, and is delivered using Microsoft Office SharePoint Server 2007.

Microsoft has produced a Case Study focusing on this solution, which can be found online here

Website Statistics

  • Average number of unique visitors per day – 488
  • Average number of new sales enquiries per annum – 5,096
  • Total number of unique visitors per annum – 178,120

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